Wednesday, April 4, 2012

Microsoft Office Web App crashes



When opening a Word document in the browser, an error message shows up.

What to do?

Check the service account which is used for Office Web Apps and control the defined permissions on the SQL content database(s)

Open SQL server (Management Studio)

Look for the Office Web App service account:


Open Properties and choose User Mapping


Choose the content database(s) and give db_owner rights for the Office Web Apps Service account


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