Monday, April 2, 2012

Event ID 6398 SharePoint 2010


Log Name: Application

Source: Microsoft-SharePoint Products-SharePoint Foundation

Date: 11/17/2011 4:32:23 AM

Event ID: 6398

Task Category: Timer

Level: Critical


User: INFO\svc-sp-prod-farm



The Execute method of job definition Microsoft.SharePoint.Administration.SPSqmTimerJobDefinition (ID 64e5b062-23fc-4501-8339-4154830b1591) threw an exception. More information is included below.


Data is Null. This method or property cannot be called on Null values.


Go to Central Admin - monitoring - review job definitions - job history (left) and change the view (right) to Failed jobs. Click on Failed link and you should get similar error messages logged. Review the job (check configuration) to fix and if not needed disable it.


That's the "Customer Experience Improvement Program" and you can safely disable it.


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