Repair a Distributed cache host

 

During installation, configuration, or maintenance activities, the Distributed Cache service might enter a non-functioning state. Evidence of a malfunctioning Distributed Cache service will appear in Health Rules in Central Administration, or when users use features in SharePoint Server 2013 that rely on the Distributed Cache.

For example, the Newsfeed on a user's My Site will start reporting errors. Also, administrators might receive the error message "cacheHostInfo is null " when they run Windows PowerShell cmdlets to manage the Distributed Cache service.

Use the following procedure to restore a non-functioning Distributed Cache host.

1. At the Windows PowerShell command prompt, run the Get-SPServiceInstance cmdlet to list all services on all servers in the server farm. Make note of the GUID in the ID property of the Distributed Cache service on the server that you are repairing. The Get-SPServiceInstance cmdlet lists all services on all servers in the server farm. Ensure that you note the correct GUID from the server that you are repairing.

2. At the Windows PowerShell command prompt, run the following command:

3.  $s = Get-SPServiceInstance GUID

4.  $s.delete()

Where GUID is the GUID of the Distributed Cache service noted in step 1.

5. At the Windows PowerShell command prompt, run Add-SPDistributedCacheServiceInstance to reinstall and start the Distributed Cache service on the cache host that you are repairing.

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